Privacy Policy

Last updated: 5 October 2026

MarkSentry: Trademark Scanner ("the app", "we") is a Shopify app published by Aharon & Ita Corp. This policy explains what the app collects when a merchant installs it, what we do with it, and when we delete it.

What we collect

• Store information: your shop's myshopify domain and store name, and the access token Shopify issues so the app can work with your store.
• Product information: for each product, its ID, title, handle, status and the URLs of its images.
• Scan results: the result for each product (infringes, needs review, clean), the names the AI detected, the reason it gave, and the actions you take in the app (set to draft, mark safe).
• Billing records: the plan or purchase you chose and the usage charges created through Shopify. Payment details are handled by Shopify; we never see them.

We do not collect customer or order data. The app does not request access to your customers or orders, and stores no personal information about your buyers.

If you write to us through the contact form or by email, we keep your name, your email address, your store address if you give it, and your message, so we can answer you and keep a record of the conversation. For the form we also keep a one-way hash of your IP address, which cannot be turned back into it, to stop spam.

If you talk to Katya, the site's assistant (typed chat or voice avatar), we keep the text of the conversation, its language, the page of this site where it started and the site you came from (without query strings), and the last email address or phone number you type or say in it, so we can answer better and reach you if you asked us to. We keep no audio and no IP address. These conversations are deleted after 90 days.

How we use it

• To check your product images for trademarks, licensed characters and protected designs, and show you the results.
• When you ask, to set products to draft, add the trademark-risk tag and save the reason in a product metafield in your store.
• To bill you through Shopify for what you chose, and to avoid scanning the same images twice.

We do not sell your data, and we do not use it for advertising.

Who processes it

• Anthropic (AI provider): product images and titles are sent to Anthropic's API to be analysed, and what you type or say to Katya is sent to it to write her replies. Under Anthropic's commercial terms, data sent through the API is not used to train its models.
• LiveAvatar (by HeyGen, United States): only if you start a video call with Katya. It receives your microphone audio during the call to turn it into text, and produces her voice and video. We receive only the text.
• Render (hosting, United States): runs the app and its database.
• Resend (email delivery, United States): delivers the contact-form messages to us as email notifications.
• Shopify: provides your store data to the app and handles billing.

Retention and deletion

Your data is kept while the app is installed. When you uninstall, the access token is deleted immediately and queued scans stop. Shopify then sends a deletion request (shop/redact) about 48 hours later, and we delete your store's products, scan results, jobs and billing records.

One thing remains: a one-way hash of your shop domain with the number of free-sample products already used, so the free sample stays once per store. It cannot be turned back into your domain.

Security

Data travels over HTTPS. Every request from the embedded app is verified with a session token signed by Shopify, and every webhook with Shopify's signature. Access is limited to the app's own operators.

Your rights

You can ask us for a copy of your data or for it to be deleted at any time by writing to support@trademarkscanner.app. Uninstalling the app also deletes it, as described above.

Changes

If this policy changes in a way that matters, we will update the date above and tell installed merchants in the app.

Contact

Aharon & Ita Corp, support@trademarkscanner.app.